OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
103 ratings and 78 comments received in the last 90 days.
22 July 2025
Great comiction, all round.
09 July 2025
great service and extremely fast delivery (within a week).
22 June 2025
Michael Morris made everything easy
03 June 2025
Oliver Beegan was amazing , a complete credit to the company. Really patient and kind with a great sense of humour ! Always met with politeness and good all round knowledge of the cars I was looking at .. Again .. great communication .
30 May 2025
Everything went very smoothly, communication between myself and sales person was great.
27 July 2025
My experience with Vines was excellent from start to finish. . They were friendly accommodating and extremely helpful. I couldn't have wished for better service from them
27 July 2025
Costs of parts was reasonable. The videos they send whilst your car is being checked over help to let me know that something has been done to the car.
26 July 2025
Theresa is just fantastic - best customer service and communication is spot on
26 July 2025
Excellent staff, great job and lovely clean car!
25 July 2025
Teresa is excellent
25 July 2025
Repair cost too high
24 July 2025
as above
22 July 2025
they are all very helpful
21 July 2025
Prices are fair. Also no hassle to sell my old mini (>10 years old)
21 July 2025
As above. Clear, straight forward and kept updated on progress etc. easy drop off and pick up
23 July 2025
Love mini